ES Mide la lealtad en cada punto de contacto siguiendo uno de varios sistemas preconfigurados disponibles: Net Promoter Score (NPS), Customer Effort Score (CES) y Customer Satisfaction (CSAT).
ES Mide la lealtad en cada punto de contacto siguiendo uno de varios sistemas preconfigurados disponibles: Net Promoter Score (NPS), Customer Effort Score (CES) y Customer Satisfaction (CSAT).
EN Choose from pre-built Net Promoter Score (NPS), Customer Effort Score (CES), and customer satisfaction (CSAT) surveys to gauge customer loyalty at every touch point.
Spanish | English |
---|---|
punto | point |
contacto | touch |
net | net |
promoter | promoter |
customer | customer |
csat | csat |
ces | ces |
lealtad | loyalty |
score | score |
nps | nps |
Spanish | English |
---|---|
relación | relationship |
con | to |
avid | avid |
customer | customer |
reseller | reseller |
ES Cómo Koia utilizó Customer Experience Automation para hacer crecer las ventas en línea en un 92 %
EN How Koia Used Customer Experience Automation to Grow Online Sales By 92%
Spanish | English |
---|---|
utilizó | used |
customer | customer |
experience | experience |
automation | automation |
en línea | online |
ventas | sales |
crecer | grow |
cómo | how |
hacer | to |
ES Recomendar la SlideShare «How Mobile Is Changing Customer Service ».
EN Like How Mobile Is Changing Customer Service SlideShare.
Spanish | English |
---|---|
slideshare | slideshare |
mobile | mobile |
changing | changing |
customer | customer |
la | like |
service | service |
ES Compartir la SlideShare «How Mobile Is Changing Customer Service ».
EN Share How Mobile Is Changing Customer Service SlideShare.
Spanish | English |
---|---|
compartir | share |
slideshare | slideshare |
mobile | mobile |
changing | changing |
customer | customer |
service | service |
ES Compartir la SlideShare «Analyzing Social Customer Care Data for Continued Growth».
EN Share Analyzing Social Customer Care Data for Continued Growth SlideShare.
Spanish | English |
---|---|
slideshare | slideshare |
customer | customer |
care | care |
data | data |
growth | growth |
social | social |
compartir | share |
ES Recomendar la SlideShare «What Does Customer Service Mean?».
EN Like What Does Customer Service Mean? SlideShare.
Spanish | English |
---|---|
slideshare | slideshare |
customer | customer |
mean | mean |
does | does |
service | service |
ES Compartir la SlideShare «What Does Customer Service Mean?».
EN Share What Does Customer Service Mean? SlideShare.
Spanish | English |
---|---|
compartir | share |
slideshare | slideshare |
customer | customer |
mean | mean |
does | does |
service | service |
ES Guardar la SlideShare «What Does Customer Service Mean?».
EN Save What Does Customer Service Mean? SlideShare.
Spanish | English |
---|---|
guardar | save |
slideshare | slideshare |
customer | customer |
mean | mean |
does | does |
service | service |
ES Compartir la SlideShare «10 Best Productivity Hacks for Customer Service».
EN Share 10 Best Productivity Hacks for Customer Service SlideShare.
Spanish | English |
---|---|
compartir | share |
slideshare | slideshare |
best | best |
productivity | productivity |
customer | customer |
hacks | hacks |
service | service |
ES Recomendar la SlideShare «5 Key Customer Retention Stats».
EN Like 5 Key Customer Retention Stats SlideShare.
Spanish | English |
---|---|
slideshare | slideshare |
key | key |
customer | customer |
la | like |
ES Recomendar la SlideShare «Customer Journey Mapping and CX Research».
EN Like Customer Journey Mapping and CX Research SlideShare.
Spanish | English |
---|---|
slideshare | slideshare |
customer | customer |
journey | journey |
research | research |
cx | cx |
and | and |
ES Compartir la SlideShare «Customer Journey Mapping and CX Research».
EN Share Customer Journey Mapping and CX Research SlideShare.
Spanish | English |
---|---|
compartir | share |
slideshare | slideshare |
customer | customer |
journey | journey |
research | research |
cx | cx |
and | and |
ES Recomendar la SlideShare «The CX Paradox: 3 Ways Measuring Your Customer Satisfaction Could Actually Damage It».
EN Like The CX Paradox: 3 Ways Measuring Your Customer Satisfaction Could Actually Damage It SlideShare.
Spanish | English |
---|---|
slideshare | slideshare |
ways | ways |
customer | customer |
could | could |
cx | cx |
la | the |
your | your |
ES Guardar la SlideShare «The CX Paradox: 3 Ways Measuring Your Customer Satisfaction Could Actually Damage It».
EN Save The CX Paradox: 3 Ways Measuring Your Customer Satisfaction Could Actually Damage It SlideShare.
Spanish | English |
---|---|
guardar | save |
slideshare | slideshare |
ways | ways |
customer | customer |
could | could |
cx | cx |
la | the |
your | your |
ES Compartir la SlideShare «The CX Paradox: 3 Ways Measuring Your Customer Satisfaction Could Actually Damage It».
EN Share The CX Paradox: 3 Ways Measuring Your Customer Satisfaction Could Actually Damage It SlideShare.
Spanish | English |
---|---|
compartir | share |
slideshare | slideshare |
ways | ways |
customer | customer |
could | could |
cx | cx |
la | the |
your | your |
ES Recomendar la SlideShare «Why Customer Engagement Matters: Inspiring Quotes from Business Leaders».
EN Like Why Customer Engagement Matters: Inspiring Quotes from Business Leaders SlideShare.
Spanish | English |
---|---|
slideshare | slideshare |
customer | customer |
engagement | engagement |
matters | matters |
business | business |
leaders | leaders |
why | why |
ES Guardar la SlideShare «Why Customer Engagement Matters: Inspiring Quotes from Business Leaders».
EN Save Why Customer Engagement Matters: Inspiring Quotes from Business Leaders SlideShare.
Spanish | English |
---|---|
guardar | save |
slideshare | slideshare |
customer | customer |
engagement | engagement |
matters | matters |
business | business |
leaders | leaders |
why | why |
ES Compartir la SlideShare «Why Customer Engagement Matters: Inspiring Quotes from Business Leaders».
EN Share Why Customer Engagement Matters: Inspiring Quotes from Business Leaders SlideShare.
Spanish | English |
---|---|
compartir | share |
slideshare | slideshare |
customer | customer |
engagement | engagement |
matters | matters |
business | business |
leaders | leaders |
why | why |
ES Escuche el audiolibro The Automatic Customer de John Warrillow
EN Listen to The Automatic Customer Audiobook by John Warrillow
Spanish | English |
---|---|
el | the |
audiolibro | audiobook |
automatic | automatic |
customer | customer |
de | by |
john | john |
escuche | to |
ES Lo que piensa la gente sobre The Automatic Customer
EN What people think about The Automatic Customer
Spanish | English |
---|---|
piensa | think |
automatic | automatic |
customer | customer |
la | the |
gente | people |
sobre | about |
ES Nuestro galardonado equipo de Customer Success está listo para ayudarlo a obtener todos los beneficios de su inversión en SolarWinds las 24 horas, los 7 días de la semana, todo el año.
EN Our award-winning Customer Success team is ready to help you get the most from your SolarWinds investment 24/7, 365 days a year.
Spanish | English |
---|---|
galardonado | award-winning |
customer | customer |
success | success |
solarwinds | solarwinds |
equipo | team |
listo | ready |
inversión | investment |
año | year |
días | days |
ayudarlo | help you |
a | to |
su | your |
nuestro | our |
está | is |
ES Customer ExperienceColaboraciónMeetingsComunicaciones unificadasComunicaciones integradasSeguridad y cumplimiento legalAdministración y monitorización de redes
EN Customer ExperienceEmployee CollaborationMeetingsUnified CommunicationsEmbedded CommunicationsCommunications Security & ComplianceAdministration & monitoring of comms networks
Spanish | English |
---|---|
customer | customer |
monitorización | monitoring |
de | of |
redes | networks |
Spanish | English |
---|---|
líder | leader |
gartner | gartner |
crm | crm |
engagement | engagement |
en | in |
cliente | customer |
magic | magic |
a | a |
cuadrante | quadrant |
para | for |
Spanish | English |
---|---|
comience | begin |
customer | customer |
journey | journey |
resultado | outcome |
un | a |
con | with |
la | the |
sección | section |
específico | specific |
del | of |
Spanish | English |
---|---|
pegasystems | pegasystems |
líder | leader |
crm | crm |
cliente | customer |
en | in |
magic | magic |
engagement | engagement |
a | a |
cuadrante | quadrant |
para | for |
Spanish | English |
---|---|
consecutivo | consecutive |
gartner | gartner |
pegasystems | pegasystems |
líder | leader |
crm | crm |
el | the |
cliente | customer |
año | year |
en | in |
magic | magic |
engagement | engagement |
a | a |
cuadrante | quadrant |
como | as |
para | for |
Spanish | English |
---|---|
decision | decision |
hub | hub |
inteligencia | intelligence |
real | real |
capacidad | power |
experiencias | experiences |
relevantes | relevant |
otras | other |
exactamente | exactly |
exigen | demand |
en | in |
la | the |
tiempo | time |
brindar | to |
bien | well |
proporcionando | delivering |
con | with |
tiempo real | real-time |
clientes | customers |
Spanish | English |
---|---|
gartner | gartner |
crm | sales |
el | the |
para | for |
Spanish | English |
---|---|
en | in |
de | three |
como | cases |
a | all |
Spanish | English |
---|---|
quadrant | quadrant |
kyc | kyc |
know | know |
cliente | customer |
your | your |
systems | systems |
para | for |
Spanish | English |
---|---|
gana | wins |
premio | award |
año | year |
tmc | tmc |
customer | customer |
el | the |
producto | product |
Spanish | English |
---|---|
pegasystems | pegasystems |
gana | wins |
premio | award |
revista | magazine |
customer | customer |
innovación | innovation |
optimización | optimization |
laboral | workforce |
Spanish | English |
---|---|
customer | customer |
gana | wins |
premio | award |
stevie | stevie |
bronce | bronze |
solución | solution |
gestión | management |
relaciones | relationship |
Spanish | English |
---|---|
premio | award |
año | year |
tmc | tmc |
customer | customer |
al | the |
producto | product |
ES Mi nombre es Heyse, quien ha sido oficiada nuevo miembro del equipo de Customer Success
EN I'm Heyse, who just officiated as a new member of the Customer Success constitution
Spanish | English |
---|---|
nuevo | new |
customer | customer |
success | success |
quien | who |
miembro | member |
de | of |
ES más sobre Acquia Customer Data Platform
EN more about Acquia Customer Data Platform
Spanish | English |
---|---|
acquia | acquia |
customer | customer |
data | data |
platform | platform |
más | more |
sobre | about |
ES Escrito por el Customer Data Platform Institute
EN Authored by the Customer Data Platform Institute
Spanish | English |
---|---|
customer | customer |
data | data |
platform | platform |
institute | institute |
el | the |
por | by |
ES Cuadrante Mágico de Gartner 2021 para el CRM Customer Engagement Center
EN 2021 Gartner Magic Quadrant for the CRM Customer Engagement Centre
Spanish | English |
---|---|
cuadrante | quadrant |
mágico | magic |
gartner | gartner |
crm | crm |
customer | customer |
engagement | engagement |
center | centre |
el | the |
para | for |
ES Zendesk es reconocido como líder en el Cuadrante Mágico de Gartner 2021 para el CRM Customer Engagement Center.
EN Zendesk is named a Leader in the 2021 Gartner Magic Quadrant for the CRM Customer Engagement Centre.
Spanish | English |
---|---|
zendesk | zendesk |
líder | leader |
cuadrante | quadrant |
mágico | magic |
gartner | gartner |
crm | crm |
customer | customer |
engagement | engagement |
center | centre |
es | is |
en | in |
el | the |
para | for |
ES El informe Cuadrante Mágico de Gartner para el CRM Customer Engagement Center proporciona información valiosa para los líderes empresariales que buscan las soluciones tecnológicas que mejor satisfagan sus necesidades actuales y a largo plazo
EN The Gartner Magic Quadrant for the CRM Customer Engagement Centre report provides valuable information for business leaders looking for technology solutions that best meet their current and long-term needs
Spanish | English |
---|---|
cuadrante | quadrant |
mágico | magic |
gartner | gartner |
crm | crm |
customer | customer |
engagement | engagement |
center | centre |
valiosa | valuable |
líderes | leaders |
empresariales | business |
soluciones | solutions |
tecnológicas | technology |
satisfagan | meet |
necesidades | needs |
actuales | current |
largo | long |
plazo | term |
a largo plazo | long-term |
el | the |
informe | report |
proporciona | provides |
información | information |
buscan | looking for |
mejor | best |
ES El informe del Cuadrante Mágico de Gartner 2021 para el CRM Customer Engagement Center está disponible para su descarga gratuita por tiempo limitado. El informe completo en PDF incluye:
EN The 2021 Gartner Magic Quadrant for the CRM Customer Engagement Centre report is available for complimentary download for a limited time. The full report PDF includes:
Spanish | English |
---|---|
informe | report |
cuadrante | quadrant |
mágico | magic |
gartner | gartner |
crm | crm |
customer | customer |
engagement | engagement |
center | centre |
limitado | limited |
incluye | includes |
descarga | download |
el | the |
disponible | available |
tiempo | time |
gratuita | complimentary |
para | for |
está | is |
ES Gartner, Cuadrante Mágico para el CRM Customer Engagement Center, Nadine LeBlanc, Jim Davies, Varun Agarwal, 15 de junio de 2021
EN Gartner, Magic Quadrant for the CRM Customer Engagement Centre, Nadine LeBlanc, Jim Davies, Varun Agarwal, 15 June 2021.
Spanish | English |
---|---|
gartner | gartner |
cuadrante | quadrant |
mágico | magic |
crm | crm |
customer | customer |
engagement | engagement |
center | centre |
jim | jim |
junio | june |
el | the |
para | for |
ES Como líder del Cuadrante Mágico para el CRM Customer Engagement Center 2016 - 2021
EN As a Leader in Magic Quadrant for the CRM Customer Engagement Centre 2016 – 2021.
Spanish | English |
---|---|
líder | leader |
cuadrante | quadrant |
mágico | magic |
crm | crm |
customer | customer |
engagement | engagement |
center | centre |
el | the |
como | as |
para | for |
ES Obtenga el informe completo para ver los resultados de Gartner Peer Insights 2021 “Voice of the Customer” en Secure Web Gateway
EN Get the full report to see the results of the 2021 Gartner Peer Insights “Voice of the Customer” for Secure Web Gateway
ES El segundo tipo de pirámide funciona más como un mapa de la trayectoria del cliente (o customer journey map), excepto que tiene más dimensiones
EN The second type of pyramid works more like a customer journey map, except that it has more dimensions
Spanish | English |
---|---|
tipo | type |
pirámide | pyramid |
excepto | except |
dimensiones | dimensions |
cliente | customer |
journey | journey |
un | a |
funciona | works |
map | map |
tiene | has |
de | of |
ES Para elaborar una pirámide de experiencia del cliente eficaz, debes tomar todos los elementos preponderantes de la CX y combinarlos con tu customer journey map
EN To create an effective CX pyramid, you need to take all the pervasive elements of CX and combine them with your customer journey map
Spanish | English |
---|---|
pirámide | pyramid |
eficaz | effective |
map | map |
cx | cx |
cliente | customer |
journey | journey |
la | the |
de | of |
debes | need |
tomar | to take |
con | with |
todos | all |
elementos | elements |
tu | your |
ES Hemos sido reconocidos por TrustRadius uno de los líderes de la industria mejor calificados en personalización de eCommerce durante dos años, y agregamos un premio Customer Support en 2021.
EN We were recognized as a Top Rated industry leader in eCommerce Personalization for two years, adding a Customer Support award in 2021.
Spanish | English |
---|---|
reconocidos | recognized |
líderes | leader |
calificados | rated |
personalización | personalization |
ecommerce | ecommerce |
premio | award |
customer | customer |
support | support |
en | in |
hemos | we |
industria | industry |
durante | for |
un | a |
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